BOOK WITH
CONFIDENCE

COMPLETE PEACE OF MIND

ancestry tour north east england

As a leading provider of guided tours & multi-day trips, we understand the importance of protecting your money and your vacation.

We would like you to know you can rest assured when making multi-day reservations with us as we include 100% financial protection from insolvency, thus, guaranteeing your multi-day travel investment and prepayments every step of the way!

Most of our day tours & excursions enjoy a 100% money-back guarantee if cancelled 24 hours or more before the start of your tour.

By booking with Newcastle Tour Company, you’ll have the peace of mind that your safety is a priority and your financial security is paramount.

KEEPING YOU SAFE POST COVID-19

Good To Go EnglandAt Newcastle Tour Company, the safety & health of our guests are always of paramount importance to us.

As well as us, our partners in transport, our tourist guides & the attractions we visit all play a vital role in keeping you healthy during our tours.

It is our duty to be pro-active in any health & safety measures, which is why we have created new health protocols to be implemented by us & our suppliers to ensure all guests experience the very best we have to offer – in a safe and healthy way.

We have officially been given the green light and Good to Go accreditation by Visit Britain & Visit England so we can operate safely keeping you & our team healthy throughout.

Additionally, we have also been approved by the World Travel & Tourism Council for their Safe Travels scheme.

KEEPING YOUR MONEY SAFE 

Trust my TravelIn order to provide you with peace of mind through our Book with Confidence policy, we have partnered with Trust My Travel, one of the worldwide most respected travel associations, to comply with all EU Package Travel Regulations – even post Brexit! 

Our unique membership number with Trust My Travel is TMT57797.

We want you to feel completely taken care of – that includes your finances. To find out more about our financial partners, please visit their website below.

Safe Travels post COVID-19

PEACE OF MIND ON ALL TOUR BOOKINGS

Flexible booking & cancellation options
Best Rates Guarantee when booking direct
All tours COVID-safe accredited
You're in full control of your booking
Full refund should ship skip port
Guaranteed on-time return to ship on shore excursions
BOOK WITH CONFIDENCE

BOOK WITH CONFIDENCE GUARANTEE ON OUR MULTI-DAY TRIPS

Flexible booking with option to postpone your trip up to 28 days before travel
No amendment fees during the COVID-19 pandemic
Fair Pricing Policy & price guarantee when booking direct
Low deposits starting from GBP75.00 per person
Monies fully protected by Trust My Travel
COVID-Safe & Social Distancing

OUR FLEXIBILITY PROMISE

We love helping you connect to unique destinations and each other but understand you may have concerns about booking a day tour or multi-day trip right now. This is where Our Flexible Promise comes in. It’s our way of reassuring you that when you’re ready to travel again, we’ll make sure it’s as safe as possible. So dream on. Make plans. Let's look forward to exploring these wonderful regions of Northern England.

Browse our tours and create your perfect experience in North East England – discover Newcastle, Durham, Northumberland and more…

KEEP IN TOUCH

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