COMPLETE PEACE OF MIND
As a leading provider of guided tours & multi-day trips, we understand the importance of protecting your money and your vacation.
We would like you to know you can rest assured when making multi-day reservations with us as we include 100% financial protection from insolvency, thus, guaranteeing your multi-day travel investment and prepayments every step of the way!
Most of our day tours & excursions enjoy a 100% money-back guarantee if cancelled 24 hours or more before the start of your tour.
By booking with Newcastle Tour Company, you’ll have the peace of mind that your safety is a priority and your financial security is paramount.
KEEPING YOU SAFE POST COVID-19
At Newcastle Tour Company, the safety & health of our guests are always of paramount importance to us.
As well as us, our partners in transport, our tourist guides & the attractions we visit all play a vital role in keeping you healthy during our tours.
It is our duty to be pro-active in any health & safety measures, which is why we have created new health protocols to be implemented by us & our suppliers to ensure all guests experience the very best we have to offer – in a safe and healthy way.
We have officially been given the green light and Good to Go accreditation by Visit Britain & Visit England so we can operate safely keeping you & our team healthy throughout.
Additionally, we have also been approved by the World Travel & Tourism Council for their Safe Travels scheme.
KEEPING YOUR MONEY SAFE
In order to provide you with peace of mind through our Book with Confidence policy, we have partnered with Trust My Travel, one of the worldwide most respected travel associations, to comply with all EU Package Travel Regulations – even post Brexit!
Our unique membership number with Trust My Travel is TMT57797.
We want you to feel completely taken care of – that includes your finances. To find out more about our financial partners, please visit their website below.