Booked Guests convenience

For your convenience and to enhance your tour experience, we invite you to take advantage of this section to learn more about your trip and the Newcastle Tour company lifestyle you’ll enjoy with us.

Log in to your booking easily by using your reference number found on your booking confirmation as well as the name your booking was placed under.

COVID-19: Keeping You Safe

Good To Go EnglandSafe Travels post COVID-19Congratulations, you have booked a tour or vacation with us at Newcastle Tour Company. Your safety & health are of paramount importance to us. Thus, we follow stringent health & safety measures, implemented by us & our suppliers, to ensure all guests experience the very best our region has to offer.

We have also officially been given the green light and Good to Go accreditation by Visit Britain & Visit England and the World Travel & Tourism Council so we can operate safely keeping you & our team healthy throughout.

To help stop the spread of COVID-19 and other diseases, we may require some help from you, our guests. We will communicate these well in advance of your tour or vacation with us.

If you are travelling from abroad, we urge you to check any entry requirements to the UK from you respective country of origin (or transit country) before booking.


Trust my TravelIf you have booked a multi-day vacation with us, rest assured, your monies are safe with us. In order to provide you with peace of mind through our Book with Confidence policy, we have partnered with Trust My Travel, one of the worldwide most respected travel associations, to comply with all EU Package Travel Regulations (also post Brexit). 

Our unique membership number with Trust My Travel is TMT57797.

We want you to feel completely taken care of – that includes your finances. To find out more about our financial partners, please visit their website below.


Amend bookings easily
Add/remove guests
Change payment details
Amend pick-up locations

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