Update from us (COVID-19)

COVID-19

A MESSAGE FROM PAUL & ALEX

“We hope that all our friends, colleagues and clients past and present are staying safe and healthy following the rapid global developments with the Coronavirus (COVID-19) situation.

STAY HOME, STAY SAFE

Our Covid message: stay home

In the last weeks our small team have worked tirelessly in assisting our booked guests to make new arrangements and ensure safe rescheduling travel plans for the future. We would like to thank the vast majority of our guests who have shown both understanding and compassion as we have worked with you through extremely challenging and worrying times for everyone.

As of today (22 April 2020) the UK remains in lock-down; we are determined to uphold our service levels but we thank you for your patience if we take longer than usual to respond at this time.

We have now contacted all of our clients who were scheduled to travel throughout April & May 2020. We politely ask that anyone who is scheduled travel beyond the end of May 2020 to remain patient until we are in a position to contact you with further information on your booking.

WE HOPE TO SEE YOU AGAIN SOON

Newcastle Central Station during Newcastle Pub Tour

It is with great sadness that many of our clients are unable to take their trips as planned but we would like you to know that we look forward to welcoming you to Northern Britain as soon as this situation passes.

Until then, please remain safe, stay home where you can and look after yourselves.”

Alex & Paul

SHARE THIS POST

Facebook
Twitter
LinkedIn
Email

You might also enjoy

Accessibility
Access for all

We aim to be inclusive on all of our tours by 2027 – this also includes our more adventurous tour experiences, walking tours, vehicle tours and multi-day vacations/holidays.

Newcastle Tour Company Walking Tour
Meet Our Team: Alex Jacobs

This month, meet Alex, co-founder of Newcastle Tour Company! Highly passionate about customer experience, gain some insight in what he gets up to in his spare time (he’d argue there is none!) and what he loves about our region…

Follow Us on Social

KEEP IN TOUCH

Sign up to our occasional newsletter & company updates for special offers, destination news and insights into why we do what we do!