DISCOVER OUR STORY AND WHO WE ARE

Welcome to OUR STORY

We believe the best way to discover a place is through the people who call it home.

Newcastle Tour Company was created to help visitors experience North East England through local stories, local knowledge and genuine connections.

From Newcastle’s vibrant quayside and historic streets to the castles, coastline and countryside beyond, we want every guest to leave with a deeper understanding of this remarkable region and the people who make it special.

Every tour we operate is built around one simple goal: helping you experience the North East through the eyes of the people who know and love it best.

We look forward to welcoming you.

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Meet the People Who Love This Region

Behind every great tour is a local guide who is passionate about sharing the places they call home. Our team brings together a wealth of local knowledge, fascinating stories and a genuine enthusiasm for North East England.

We believe the best travel experiences come from human connection. That’s why we focus on creating memorable moments, sharing authentic stories and helping visitors see our region through local eyes.

What We Believe

  • Travel should create genuine connections.
  • Small groups create better experiences.
  • Local knowledge matters.
  • Tourism should support local communities.
  • Visitors should leave with stories, not just photographs.

PROTECTING OUR PLANET TOGETHER

OUR COMPANY HISTORY

Our Story: Northern Secrets
2008
HUMBLE BEGINNINGS

Our co-founder, Alex, moved from Germany in 2004 with the intent to bring more visitors to North East England. After a successful time at university and also qualifying as a Blue Badge tourist guide, Northern Secrets is born.

2008
Our Story: Northern Secrets
Liverpool Destination Services
2013
LIVERPOOL DESTINATION SERVICES

Paul, also co-founder, established a business in Liverpool (LDSL) to help increase inbound travel and work with cruise lines coming into the city.

2013
Liverpool Destination Services
Northern Secrets group
2014
CONTINUOUS GROWTH

During the mid 2010s Northern Secrets has built a base of trade partners throughout Europe and is slowly moving into the cruise market in Newcastle, helping LDSL during some of the larger cruise calls to the city.

2014
Northern Secrets group
Experience North logo (our story)
2017
EXPERIENCE NORTH LTD

After short deliberation, both friends, Alex and Paul, decided it made perfect sense to create a company together to look after cruise lines visiting the Northern England ports - LDSL re-brands as Experience North with Alex & Paul as the new directors.

2017
Experience North logo (our story)
Liverpool Tour Company
2018
LIVERPOOL TOUR COMPANY

Liverpool Tour Company was born out of a thought. Both Paul and Alex were (and are) convinced that the world is changing and shifting with consumers moving towards smaller groups, more authentic tour activities & experiential travel.

2018
Liverpool Tour Company
Newcastle Tour Company: Newcastle tour
2018
NEWCASTLE TOUR COMPANY

Newcastle Tour Company stands for that same ethos. Create memorable & authentic experiences for our customers visiting North East England.

2018
Newcastle Tour Company: Newcastle tour
Our Story: Trees Ecologi
2020
CLIMATE AWARE TRAVELS

Newcastle Tour Company (and parent company Experience North Ltd) are proud to support Ecologi and The Eden Projects. We signed up with partners Ecologi in July 2020.

2020
Our Story: Trees Ecologi
Howay Man Mural
TODAY
THOUSANDS OF GUESTS WELCOMED

We have now wlecomed thousands of visitors to North East England and are constantly working hard to improve tours and create amazing new experiences across our region.

TODAY
Howay Man Mural
Team

WHY WE STARTED

When Alex first arrived in North East England, he quickly realised something surprising.

Visitors travelled to London, Edinburgh and the Lake District, yet many never discovered one of Britain’s most fascinating regions.

The history, landscapes and people of Northumberland, Newcastle and Durham deserved to be shared.

That belief eventually became Northern Secrets, Experience North and Newcastle Tour Company.

LATEST AWARDS & ACHIEVEMENTS

Untitled design 48 Our Story
bronze award
Tripadvisor Excellence Award
Travel & Tourism Awards
Safe Travels post COVID-19
share trees1000 Our Story

GIFT THE GIFT OF DISCOVERY

Whether it’s a birthday, special occasion or just because—our Newcastle Tour Company / Experience North Tours gift cards let your loved ones explore North East England with a personal touch. Redeemable on any of our tours or bespoke experiences, they’re the perfect choice for adventurers, culture lovers, and history buffs alike.
Easy to purchase. Flexible to use. Memories to last a lifetime.

KEEP IN TOUCH

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